Elanco's Exceptional Technical Service


Elanco is dedicated to enhancing the health and performance of animals while servicing the needs of our customers. Our technical service team for both our pet health and farm animal product range play a crucial role in this commitment.

Our technical service team is comprised of highly trained professionals who possess decades of experience in animal health. They are equipped with in-depth knowledge about our products and the best practices for their utilsation. This team is dedicated to providing exceptional service, ensuring our customers receive the most value from our products.

Elanco's technical service team offers a comprehensive suite of services. We provide on-site assistance, product training, and troubleshooting to ensure that our products are used effectively and safely. We also offer support in case of any product-related issues or queries. Our team is always ready to assist, whether it's a question about product usage, storage, or safety.

Our pet health technical service team has extensive product knowledge, and veterinary experience across fields including parasitology, pharmacology, dermatology and internal medicine. The team is dedicated to providing exceptional service to our customers, to benefit the lives of pets and their families.

Our farm animal technical service team and highly trained sales force understand the unique needs of each farm or business. We offer personalised advice to optimise the use of our products, considering various factors such as the type of animals, their health status, and the specific conditions of the farm. This helps our clients to maximise their productivity and profitability.

In addition to our on-site support and diagnostic services, out technical services teams also contribute to our supportive digital resources that our clients can access at their convenience, such as product manuals and detailers, instructional videos, and FAQs across our product pages. This allows our clients to get the information they need, whenever they need it.

Elanco believes that our commitment to exceptional technical service is what sets us apart. We strive to go beyond just selling products; we aim to provide a complete solution that enhances animal health and productivity.

Elanco's technical service team for the Elanco product range is committed to providing exceptional service. We are dedicated to ensuring that our clients receive the most value from our products, and that the health, happiness and productivity of their animals are enhanced. We invite you to experience the Elanco difference.



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Elanco acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community. We pay our respects to all Aboriginal and Torres Strait Islander peoples, their cultures and to their Elders past and present. © 2024 Elanco or its affiliates.